Order processing occurs Monday through Friday, excluding holidays. Canada Post Corporation is currently experiencing a labour strike which may result in shipping delays. While we are doing everything we can to ensure timely delivery of your packages,

<main id="isPasted"><main id="isPasted"><p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Order processing occurs Monday through Friday, excluding holidays.</main>Canada Post Corporation is currently experiencing a labour strike which may result in shipping delays. While we are doing everything we can to ensure timely delivery of your packages, this situation is beyond our control. We appreciate your patience and understanding as we collectively await resolution of this dispute. All parcels will be shipped via Purolator until further notice. Purolator Ground Shipping (2-8 business days)*Please note that we are unable to ship to P.O Boxes via Purolator. We apologize for the inconvenience. Alternatively, we invite you to shop a&#xA0;<a href="https://retailers.janeiredalecanada.com/" target="_blank" rel="noopener noreferrer">local jane iredale provider near you.</a>Purolator Express Shipping (1-2 business days)*Please note that we are unable to ship to P.O Boxes via Purolator. We apologize for the inconvenience. Alternatively, we invite you to shop a&#xA0;<a href="https://retailers.janeiredalecanada.com/" target="_blank" rel="noopener noreferrer">local jane iredale provider near you.</a><p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Canada Post&#xA0;<span style="color: rgb(97, 97, 97); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Expedited Carbon-Neutral Shipping (2-8 days)&#xA0; Cost: FREE for orders over $100.00 Delivery Time: 2-8 days *<img src="https://attachments.gorgias.help/jopv/hc/rl0w/carbon%20neutral_shipped%20by%20indicator_eng_rgb-3ed9aa69-3775-4067-a320-bf8500623b71.png" style="width: 300px;" class="fr-fic fr-dii"> <p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*Delivery time stated represents business days (e.g.&#xA0;Monday thru Friday, excluding holidays) and excludes the day shipment is initiated. Saturday and Sunday are not considered business days.&#xA0;Delivery times are based on Canada Post/Purolator estimates to most addresses.<p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping delays may occur due to inclement weather and peak seasonal periods/increased volume.&#xA0; Canada Post/Purolator bases delivery times on normal delivery conditions. As a result, delivery times are subject to change without notice.Canada Post/Purolator may change or suspend the on-time delivery guarantee during peak period (Black Friday, Cyber Monday and holiday season) due to causes beyond our reasonable control. These reasons include, but aren&#x2019;t limited to:<ul type="disc"><li style="font-family: Inter; font-size: 14px;">Acts of God</li><li style="font-family: Inter; font-size: 14px;">Epidemics</li><li style="font-family: Inter; font-size: 14px;">Labour disruptions</li><li style="font-family: Inter; font-size: 14px;">Equipment failures</li><li style="font-family: Inter; font-size: 14px;">Unanticipated surges in volume</li></ul><p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Undeliverable packages: Refused shipments and packages that have failed delivery will be returned to jane iredale Canada and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.<p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We ship packages within Canada only. If you are located in the United States, we recommend visiting <a target="_blank" rel="noopener noreferrer" href="//janeiredale.com">janeiredale.com</a> for local shipping options. Thank you for your support!<p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(65, 64, 66); font-family: sofia-pro, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Questions? Contact our Beauty Advisors at&#xA0;1-844-438-4800.</main>

Processing & Delivery Times

All orders are processed via Canada Post. jane iredale Canada is not responsible for shipping delays. Below are shipping parameters for receiving holiday packages before December 25th, 2025. Express packages are sent via Purolator. jane iredale Canad

All orders are processed via Canada Post. jane iredale Canada is not responsible for shipping delays. Below are shipping parameters for receiving holiday packages before December 25th, 2025.&#xA0;Express packages are sent via Purolator. jane iredale Canada is not responsible for shipping delays Canada Post Expedited Carbon-Neutral Shipping&#xA0;Last day to order:&#xA0;<ul><li>Local Zone (Edmonton) December 22, 2025* before 1pm MST.</li><li>Regional (BC, MB, SK) December 18, 2025* before 1pm MST.</li><li>National (NB, NL, NWT, NS, NV, ON, PEI, QU, YK) Dec 12, 2025* before 1pm MST.</li></ul> Purolator Express&#xA0;Last day to order&#xA0;<ul><li>December 22, 2025 before 1pm MST to most locations in Canada</li></ul> *Last day order dates posted represent areas located between major urban centres, and are dependent on origin and destination. Some restrictions apply.<a href="https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page">Click here for Canada Post Delivery Service Alerts</a><a data-fr-linked="true" href="https://www.purolator.com/en/resources-support/service-alerts-updates" id="isPasted">Click here for Purolator Delivery Service Alerts</a>Canada Post/Purolator delivery times are based on normal delivery conditions, and are therefore subject to change without notice.Canada Post/Purolator may change or suspend its on-time delivery guarantee during peak periods (e.g. Black Friday, Cyber Monday, Christmas) due to causes beyond its reasonable control, including, but not limited to:<ul><li data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;">Acts of God</li><li data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;">Epidemics</li><li data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;">Labour disruptions</li><li data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;">Equipment failures</li><li data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;">Unanticipated surges in volume</li></ul> Undeliverable packages: Refused shipments or packages with a failed delivery status will be returned to jane iredale Canada and assessed a $15 Non-Delivery Fee. Non-Delivery Fees are charged to the original payment method selected time of order placement, and will be subtracted from any refund. Questions? Contact our Beauty Advisors at 1-844-438-4800.

Shipping Guidelines For Holiday Orders

Need Help? We are available from Monday - Friday, 9AM - 4PM Mountain Time. Closed during Statutory holidays.