Jane Iredale Canada
All articles

Return & Exchange PolicyUpdated a month ago

We offer a 100% colour match guarantee on all complexion products. If you ordered the incorrect colour, please let us know within 30 days of purchase and we will be happy to replace it with a more appropriate choice. 

If you are dissatisfied with any product purchased through our site for any of the following reasons, you may return the item(s) within 30 days for an exchange or refund:

  • You received damaged or defective products
  • You have a sensitivity or allergy

For questions related to our Return & Exchange Policy, please don't hesitate to reach out to our Beauty Advisors at +1-844-438-4800, or [email protected].

Please note that you are responsible for all shipping costs associated with returned items. Shipping costs are non-refundable. Items marked as Limited Edition, or purchased from our Last Chance page are final sale

Was this article helpful?
Yes
No